Cyberpunk 2077 has been removed from the PS Store! Refunds are given to everyone
Sony took the unexpected decision and removed Cyberpunk 2077 from the PS Store today. Stating that customer satisfaction is a priority, the company announced that a refund will be made to anyone who wants.
- 19-12-2020 13:34
Cyberpunk 2077, the most anticipated game of recent years, is on its way to becoming a major fiasco. Sony made a big and surprising decision today to remove the game from PlayStation Store entirely. Publishing a statement on the subject, the company announced that anyone who wants can easily return Cyberpunk 2077.
Removed from PS Store! "High customer satisfaction is our priority"
After removing Cyberpunk 2077 from the PS Store, Sony released an official statement, saying, "SIE is always striving to provide a high level of customer satisfaction, so we are starting to offer full refunds to all players who purchased Cyberpunk 2077 on PlayStation Store. To begin your refund process, please. visit the link below. "
To get your refund, you need to fill out the form on this link. You may experience some trouble accessing right now, but Sony said these issues will be fixed soon.
SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund. Please visit the following link to initiate the refund: https://t.co/DEZlC0LmUG.— Ask PlayStation (@AskPlayStation) December 18, 2020
Sony's surprise move today is unprecedented in the gaming world. Nobody expected that perhaps the biggest game of the last years, which was advertised on the store home page for months, would be completely closed to purchase. Cyberpunk 2077 had a very bad breakthrough in terms of visuality and performance on consoles. The game normally has quite impressive visuals on the PC, but unfortunately the situation on the console side is so bad that even the great visuality on the PC cannot be read; There is an image between PC and PS4 as if you are looking at two different games. On the performance side, things are even worse, with the base PS4 the frame rate can drop to 15 FPS, especially in intense scenes.
As you can imagine, most of the players who bought Cyberpunk 2077 on consoles were quite angry for a week. In particular, the fake advertisements of CD Projekt RED before the release and the fact that the console version of the game was not shown before the release received great reaction from the players. Tens of thousands of users were trying to contact Sony to return the game.
Sony, who does not want to remain silent to all these events, seems to want to put an end to this by taking a final decision today. Sony's decision is of course unexpected, but when we look at social media, we see that gamers generally appreciate Sony for this move.